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Boosting business





Boosting business

Why investing in water, sanitation and hygiene facilities in the apparel and leather industries pays off







Tannery employee Shri Ram at the Superhouse tannery in Unnao, Uttar Pradesh, India.

Tannery employee Shri Ram at the Superhouse tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

Tannery employee Shri Ram at the Superhouse tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

India and Bangladesh are two of the world’s leading producers and exporters of textiles, apparel and leather products.

Their factories and employees are crucial links in the supply chains of clothing brands sold around the globe.

Production mostly takes place in large-scale factories – from manufacturing raw materials such as leather and cotton, to spinning and weaving textiles, and creating finished garments.

This diverse and dynamic industry employs 5% of India’s and 6% of Bangladesh’s working populations. The sector is of huge economic value to both countries, accounting for 12% of India’s and 83% of Bangladesh’s export incomes – and it is growing fast. 

Water, sanitation and hygiene at work

Everyone, everywhere has a human right to clean water, decent toilets and good hygiene – at home, in their community and at work.

Yet many of the apparel industry’s employees do not have these essentials where they work and live, damaging their health, wellbeing and productivity. 

With climate change, population growth and this burgeoning industry putting increasing pressure on water supplies, the efficient use of water is key to the health of communities and the industry alike. 

In 2018, WaterAid began a project to measure the business and societal benefits of investing in water, sanitation and hygiene (WASH) services and behaviours in some of the workplaces and communities that produce the world’s clothes, including tanneries in India and ready-made garment factories in Bangladesh.

By showing the return on investment and wider benefits of these improvements, we make the case for corporations to expand WASH services throughout their supply chains, making a positive impact on the business and whole communities.

A tannery employee, Rambalak, rests during his break time at the Superhouse tannery in Unnao, Uttar Pradesh, India.

A tannery employee, Rambalak, rests during his break time at the Superhouse tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

A tannery employee, Rambalak, rests during his break time at the Superhouse tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

A seamstress at Fakir Fashion works in the sewing section of the factory in Narayanganj, Bangladesh.

A seamstress at Fakir Fashion works in the sewing section of the factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

A seamstress at Fakir Fashion works in the sewing section of the factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

Leather hides are hung up to dry in the Kings International tannery in Unnao, Uttar Pradesh, India.

Leather hides are hung up to dry in the Kings International tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

Leather hides are hung up to dry in the Kings International tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

Employees of Fakir Fashion work in the printing section of the factory in Narayanganj, Bangladesh.

Employees of Fakir Fashion work in the printing section of the factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

Employees of Fakir Fashion work in the printing section of the factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)







Tanneries






Kalu, a tannery employee, unloads hides from a truck at the Superhouse tannery in Unnao, Uttar Pradesh.

Kalu, a tannery employee, unloads hides from a truck at the Superhouse tannery in Unnao, Uttar Pradesh. (Image: WaterAid/Anindito Mukherjee)

Kalu, a tannery employee, unloads hides from a truck at the Superhouse tannery in Unnao, Uttar Pradesh. (Image: WaterAid/Anindito Mukherjee)

India is the fifth largest exporter of leather goods and accessories in the world.

With plentiful cattle, buffalo, goats and sheep, the country produces 13% of the hides and skins used in the global leather industry.

Dinesh works inside the Kings International tannery in Unnao, Uttar Pradesh, India.

Dinesh works inside the Kings International tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

Dinesh works inside the Kings International tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

Leather is processed in around 3,000 tanneries in India, which provide jobs for more than 4 million people – mostly unskilled men younger than 35.

Most of India’s tanneries are in the northern state of Uttar Pradesh. Three of these, in the district of Unnao, were selected for this project: Kings International Ltd, Superhouse I and Superhouse II.

India is the fifth largest exporter of leather goods and accessories in the world.

With plentiful cattle, buffalo, goats and sheep, the country produces 13% of the hides and skins used in the global leather industry.

Dinesh works inside the Kings International tannery in Unnao, Uttar Pradesh, India.

Dinesh works inside the Kings International tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

Dinesh works inside the Kings International tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

Leather is processed in around 3,000 tanneries in India, which provide jobs for more than 4 million people – mostly unskilled men younger than 35.

Most of India’s tanneries are in the northern state of Uttar Pradesh. Three of these, in the district of Unnao, were selected for this project: Kings International Ltd, Superhouse I and Superhouse II.

High volumes of water are used in tanneries to dissolve and carry away chemicals, and to allow the hides or animal skins to turn in tanning drums without damage.

Water is also essential for staff health and wellbeing, but the tanning process can contaminate water supplies, including those used by employees to drink or keep themselves clean. 

Baseline conditions

Before the project began, the three tanneries had different levels of WASH services and behaviours.

At Kings International Ltd, drinking water was not safe. The toilets were clean and sinks were available for employees to wash their hands, but there were inadequate female-friendly facilities. The tannery had separate areas for staff to eat, but poor hygiene practices were common, and awareness of menstrual health and hygiene was low.

In Superhouse I and Superhouse II, drinking water was available at two points, but was unhygienic as it was drawn from groundwater which may have been contaminated by chemicals. The toilets were not clean or maintained, and the female-friendly facilities were inadequate. Without separate eating areas, food was at risk of chemical contamination. As at Kings International Ltd, poor hygiene practices were common, and awareness of menstrual health and hygiene was low.

Across the three tanneries, we provided:

  • Drinking water points, handwashing points and improved toilet blocks for 931 tannery employees 
  • Training in good hygiene behaviours for 137 employees 
  • Rainwater harvesting systems for Superhouse I and Superhouse II

Business benefits

These improvements to WASH in the tanneries resulted in:

  • A 29% decrease in employee absenteeism
  • A 2% increase in productivity
  • A 6% increase in punctuality
  • Dinesh pours water from a bucket while working at, the Kings International tannery in Unnao, Uttar Pradesh, India

    Dinesh pours water from a bucket while working at the Kings International tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

    Dinesh pours water from a bucket while working at the Kings International tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

    Tannery employee, Papple, dyes materials at the Superhouse tannery in Unnao, Uttar Pradesh, India.

    Tannery employee, Papple, dyes materials at the Superhouse tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

    Tannery employee, Papple, dyes materials at the Superhouse tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

    Suman, an employee of Kings International, uses a state-of-the-art handwashing facility at the tannery in Unnao, Uttar Pradesh, India

    Suman, an employee of Kings International, uses a state-of-the-art handwashing facility at the tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

    Suman, an employee of Kings International, uses a state-of-the-art handwashing facility at the tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

    Suresh bathes next to a hand pump installed by WaterAid India in the neighbourhood of Garhi, where most of Unnao's tannery workers live

    Suresh bathes next to a hand pump installed by WaterAid India in the neighbourhood of Garhi, where most tannery employees live. (Image: WaterAid/Anindito Mukherjee)

    Suresh bathes next to a hand pump installed by WaterAid India in the neighbourhood of Garhi, where most tannery employees live. (Image: WaterAid/Anindito Mukherjee)

    An infographic showing seven smiling emojis and three unhappy emojis.
    An infographic showing nine and a half smiling emojis and half an unhappy emoji.
    An infographic showing nine and a half smiling emojis and half an unhappy emoji, with the text: At the end of the project, 98% of tannery employees said they were satisfied with the handwashing facilities available, compared with 70% before.

    There was a time when 57-year-old Shri Ram, pictured here, would miss two weeks of work each month because of various illnesses.

    “Stomach ache, pain in joints, fever ... there was always something or the other,” says Shri, a tannery employee who has worked for Superhouse since 1988.

    “Either I would be too sick to report for work or feel exhausted on joining soon after recovery.” 

    These frequent absences from work meant that a sizeable portion of Shri’s salary would be deducted, leaving him with around 4,000 rupees ($5) – nowhere near enough to support his family of six, “particularly in the present times when living expenses have become so high”, he says.

    But, after attending a hygiene awareness session provided by WaterAid, he realised “that I was probably contributing to my own ill health.”

    “I would drink water from one of the taps near the machines in my department. The mouth of those taps would not be clean, touched by several hands during processing, probably contaminated too.”

    The new infrastructure in Shri’s tannery makes it easier for him and his colleagues to maintain good hygiene habits and stay healthy.

    There are now four functioning drinking water stations instead of two, six more toilet units and four new handwashing stations.

    “For me, washing my hands – with soap – after work, before food and after using the toilet, and drinking water from the dedicated space, has improved my health,” says Shri.

    His aches and pains are not as severe nor as frequent, and he can work – and earn – more.  

    “Things are changing for me and my family, and that has brought us relief,” he says.

    (Image: WaterAid/Anindito Mukherjee)

    An infographic showing that for every $1 invested in WASH in the project's tanneries, there was a return on investment of $1.29, and a projected ROI of $2 over 10 years.

    Seasonal changes, particularly the monsoons, are a prime time for diseases like diarrhoea and dysentery, which are mainly caused by contaminated water and poor hygiene.

    “Fevers, coughs and colds are also very common during this time,” says Amir Ausaf, 38, manager of Kings International Ltd, pictured far left. “Either employees are ill, or their children and family members are. Either way, absenteeism is high during this time.”

    Staff absences from the tannery would put pressure on the business, but the new facilities and training sessions provided by WaterAid have helped turn things around.

    “Little things, like changing one’s slippers before going to the toilet so that one does not bring back germs into the working or living area, started making sense and employees started following it,” says Amir.

    “We put extra pairs of slippers near the toilets so employees could change out of their working boots ... This also ensured the toilets remained clean.”

    Amir also realised that employees would tell their families about what they had learned during hygiene training sessions at the tannery. Some employees who did not have a toilet at home decided to build one. Since then, illness among Kings International Ltd employees and their families has been reduced.

    “Now absenteeism during seasonal changes has reduced, which means productivity has gone up,” Amir says. Across the three tanneries, absenteeism attributed to WASH decreased by 29%. 

    “It is simple logic: if our employees are healthy, we stand to gain from it,” says Amir. “Industries must invest in the health of their employees.”

    (Image: WaterAid/Anindito Mukherjee)







    Garment factories






    Minara Akter, supervisor, on duty inside the Fakir Fashion factory in Narayanganj, Bangladesh.

    Minara Akter, supervisor, on duty inside the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: Fabeha Monir)

    Minara Akter, supervisor, on duty inside the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: Fabeha Monir)

    Bangladesh is the world’s second-biggest apparel exporter after China.

    Its ready-made garment sector accounts for 83% of the country’s export earnings and employs nearly 3.6 million people across more than 3,800 factories.

    Supervisor Minara Akter on duty at the Fakir Fashion factory in Narayanganj, Bangladesh.

    Supervisor Minara Akter on duty at the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Supervisor Minara Akter on duty at the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    The factories of Esquire Knit Composite Ltd, Fakir Fashion and Next Accessories, located in the districts of Rupgan and Sonargaon in Narayanganj, central Bangladesh, were selected for this project.

    Bangladesh is the world’s second-biggest apparel exporter after China.

    Its ready-made garment sector accounts for 83% of the country’s export earnings and employs nearly 3.6 million people across more than 3,800 factories.

    Supervisor Minara Akter on duty at the Fakir Fashion factory in Narayanganj, Bangladesh.

    Supervisor Minara Akter on duty at the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Supervisor Minara Akter on duty at the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    The factories of Esquire Knit Composite Ltd, Fakir Fashion and Next Accessories, located in the districts of Rupgan and Sonargaon in Narayanganj, central Bangladesh, were selected for this project.

    Textile workers Roksana Khatun and Renu Akter use the new water facilities in the neighbourhood of Dahargoan, near to the Fakir Fashion factory in Narayanganj, Bangladesh.

    Textile workers Roksana Khatun and Renu Akter use the new water facilities in the neighbourhood of Dahargoan, near to the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Textile workers Roksana Khatun and Renu Akter use the new water facilities in the neighbourhood of Dahargoan, near to the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Handwashing facilities installed at the Fakir Fashion factory in Narayanganj, Bangladesh.

    Handwashing facilities installed at the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Handwashing facilities installed at the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Moushumi Akter uses the sanitary pad vending machine in the Fakir Fashion factory in Narayanganj, Bangladesh.

    Moushumi Akter uses the sanitary pad vending machine in the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Moushumi Akter uses the sanitary pad vending machine in the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    The newly installed rainwater harvesting system at the Fakir Fashion factory.

    The newly installed rainwater harvesting system at the Fakir Fashion factory. (Image: WaterAid/Fabeha Monir)

    The newly installed rainwater harvesting system at the Fakir Fashion factory. (Image: WaterAid/Fabeha Monir)

    Bangladesh already has one of the highest population densities in the world, and water resources are put under increasing stress by an ever-growing population, climate change and water-intensive industries, such as textiles.

    The ready-made garment sector is often scrutinised over its compliance with the International Labour Organization’s global labour standards for employee safety and wellbeing. This includes access to WASH services at work, which is often found to be lacking. 

    Baseline conditions

    Before the project began, WASH services and behaviours at the three garment factories were poor. There were not enough drinking water taps for the number of employees. Handwashing facilities at Next Accessories had water and soap, but Fakir Fashion and Esquire Knit Composite Ltd did not have water or soap – or both. Employees at all three factories practised poor hand hygiene. 

    An image of a sanitary pad with the text: 1 in 10 women at each factory used leftover fabric as sanitary pads before the project.

    Across the three garment factories we: 

    • Installed and renovated handwashing stations for 26,044 factory employees
    • Ensured management provided enough cleaning products for all employees
    • Installed a rainwater harvesting system at the Fakir Fashion factory, which collected more than 16,400m3 of water between May 2020 and June 2021
    • Ran hygiene behaviour training, reaching 14,523 employees with messages on handwashing and 4,578 women employees with messages on menstrual health and hygiene
    • Trained 167 women hygiene champions

    Business benefits

    These improvements to water, sanitation and hygiene in the ready-made garment factories resulted in:

    • A 5% increase in punctuality
    • A 35% increase in product quality
    • A 15% decrease in employee absenteeism
    • A 19% decrease in medical costs
    An infographic of 10 sanitary pads, with 6 coloured in.
    An infographic of 10 sanitary pads, with 8.5 coloured in.
    An infographic of 10 sanitary pads, with 8.5 coloured in, with the text: 85% of employees who menstruate now use sanitary pads at home, up from 60% before.

    “The main challenge we face in this industrial area is pollution and water problems,” says Shamima Khatun, 28, an operator at Fakir Fashion.

    Shamima, pictured here, often used to arrive late to the factory because she had to queue for hours in the morning to collect water to finish her chores before work.

    “I never received the present bonus that men workers often get,” she says.

    But after WaterAid’s project to bring clean water to the Fakir Fashion factory and the surrounding neighbourhood, Shamima no longer has to wait. There is now clean water “all day long” in the community and at work, she says.

    “There are separate toilets for men and women, and women have different bathing spaces,” says Shamima, who has worked at the factory for six years. “This has secured women's safety, and we no longer hold ourselves to go to the toilet anymore.”

    Shamima also attended WaterAid’s hygiene sessions to learn about managing her periods. She had never used a sanitary pad before, but can now buy them with ease from a vending machine in the factory.

    “I no longer face any urinary infections, which has also happened to many of my friends in the factory,” says Shamima, who is now inspiring her colleagues to use sanitary pads.

    “Once they understood the long-term benefit of using a sanitary pad, they started using it too,” she says. “I feel happy that I can contribute by motivating others.”

    (Image: WaterAid/Fabeha Monir)

    An infographic showing that for every $1 invested in WASH in the project's ready-made garment factories, there was a return on investment of $1.33, and a projected ROI of $6.79 over 10 years.

    With greater investment in clean water, decent toilets and handwashing facilities in the Fakir Fashion factory, hygiene practices have improved. Maher Abdullah AL, who oversaw the changes in the factory when he was CEO, noticed the changes.

    “Workers and community people learned to better use these resources. Their families are benefiting, which results in better production,” he said. “Their productivity has increased because of practices of health and hygiene, use of proper toilets and use of sanitary pads.”

    Absenteeism among the factory's employees is also down by 9%, which Maher said is “impressive”.

    It’s not just the employees’ health and productivity that have improved.

    The factory has seen significant environmental benefits and cost savings since the installation of a rainwater harvesting system, which collected more than 16,400m3 of rainwater between May 2020 and June 2021.

    “In the monsoon, we can use this water in our dyeing houses that do not need particular chemical treatment – supporting our environment,” Maher said soon after the system was installed.

    The changes at Fakir Fashion could not have come at a better time. When the COVID-19 pandemic reached Bangladesh a year after the project began, Fakir Fashion was well-equipped.

    “We had all these practices and facilities already there when COVID-19 spread globally,” said Maher, adding that the practices were fundamental for Fakir Fashion to keep the business going.

    (Image: WaterAid/Fabeha Monir)







    Community



    Everyone, everywhere has a human right to water and sanitation – at work, at home and in their community.

    In the employees’ communities in Unnao, India, households had safe water sources, but few people purified the water they collected, or stored it hygienically. The community had poor access to toilets and handwashing facilities, so open defecation and inadequate handwashing practices were common.

    Saadiya, 16, the daughter of a tannery employee, uses the community-managed handwashing facility installed by WaterAid India in the residential area where most tannery employees live.

    Saadiya, 16, the daughter of a tannery employee, uses the community-managed handwashing facility installed by WaterAid India in the residential area where most tannery employees live. (Image: WaterAid/Anindito Mukherjee)

    Saadiya, 16, the daughter of a tannery employee, uses the community-managed handwashing facility installed by WaterAid India in the residential area where most tannery employees live. (Image: WaterAid/Anindito Mukherjee)

    The situation was similar in the low-income communities around the ready-made garment factories in Narayanganj, Bangladesh. Before the project, WASH facilities here were limited, posing wider risks to employees’ health and wellbeing.

    Women, who make up most of the workforce, were disproportionately affected, being responsible for collecting water and forced to deal with their periods without menstrual hygiene products or a clean and private toilet.

    That’s why the scope of this project extended beyond the walls of the tanneries and garment factories, and into the areas where the employees live.

    Everyone, everywhere has a human right to water and sanitation – at work, at home and in their community.

    In the employees’ communities in Unnao, India, households had safe water sources, but few people purified the water they collected, or stored it hygienically. The community had poor access to toilets and handwashing facilities, so open defecation and inadequate handwashing practices were common.

    Saadiya, 16, the daughter of a tannery employee, uses the community-managed handwashing facility installed by WaterAid India in the residential area where most tannery employees live.

    Saadiya, 16, the daughter of a tannery employee, uses the community-managed handwashing facility installed by WaterAid India in the residential area where most tannery employees live. (Image: WaterAid/Anindito Mukherjee)

    Saadiya, 16, the daughter of a tannery employee, uses the community-managed handwashing facility installed by WaterAid India in the residential area where most tannery employees live. (Image: WaterAid/Anindito Mukherjee)

    The situation was similar in the low-income communities around the ready-made garment factories in Narayanganj, Bangladesh. Before the project, WASH facilities here were limited, posing wider risks to employees’ health and wellbeing.

    Women, who make up most of the workforce, were disproportionately affected, being responsible for collecting water and forced to deal with their periods without menstrual hygiene products or a clean and private toilet.

    That’s why the scope of this project extended beyond the walls of the tanneries and garment factories, and into the areas where the employees live.

    For the communities living near the tanneries in Unnao, India, we restored handpumps used by 11,256 people and built community-managed and household toilets for 1,599 people.

    We also provided hand hygiene, menstrual health and hygiene and COVID-19 prevention training for 1,342 people in 25 communities.

    An icon of someone washing their hands with the text: 100% of households in employee communities said they washed their hands with soap at critical times after the project.

    “The toilet has given us ease of access, convenience of use, freedom from disease and, above all, dignity,” says Bhori Quraishi, pictured right, whose husband Yaamin works in one of the three tanneries.

    Without their own decent toilet, Bhori’s family used to wake up early just to relieve themselves in the fields or bushes 1km away, meaning Yaamin was often late for work. 

    But now, Bhori and her family – and the 24 other families in their building – can use a community-managed toilet block and handwashing facility, with four toilets for men and four for women.

    And the relief of having a proper toilet means that Bhori does not mind paying the 100-rupee monthly maintenance fee to keep the toilets clean. “I will cut costs and pay 50 rupees extra, if need be,” says Bhori. “We really needed this.” 

    Bhori Quraishi makes a meal for her family inside her house in the Garhi neighbourhood in Unnao, Uttar Pradesh, India.

    Bhori Quraishi makes a meal for her family inside her house in the Garhi neighbourhood in Unnao, Uttar Pradesh, India. (Image: WaterAid: Anindito Mukherjee)

    Bhori Quraishi makes a meal for her family inside her house in the Garhi neighbourhood in Unnao, Uttar Pradesh, India. (Image: WaterAid: Anindito Mukherjee)

    Bhori Quraishi washes clothes next to a hand pump, installed by WaterAid India, near her home in Garhi, Unnao, India.

    Bhori Quraishi washes clothes next to a hand pump, installed by WaterAid India, near her home in Garhi, Unnao, India. (Image: WaterAid/Anindito Mukherjee)

    Bhori Quraishi washes clothes next to a hand pump, installed by WaterAid India, near her home in Garhi, Unnao, India. (Image: WaterAid/Anindito Mukherjee)

    Roksana Khatun is a textile worker at the Fakir Fashion factory.

    Roksana Khatun is a textile worker at the Fakir Fashion factory. (Image: WaterAid/Fabeha Monir)

    Roksana Khatun is a textile worker at the Fakir Fashion factory. (Image: WaterAid/Fabeha Monir)

    Roksana Khatun washes her hands using the new handwashing facilities in her neighbourhood in Narayanganj, Bangladesh. (

    Roksana Khatun washes her hands using the new handwashing facilities in her neighbourhood in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Roksana Khatun washes her hands using the new handwashing facilities in her neighbourhood in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    In Narayanganj, Bangladesh, we installed and renovated 154 toilets and handwashing facilities used by 4,118 people with links to employees of the garment factories.

    This work resulted in a:

    An infographic with the text: "31% increase in access to drinking water" and "26% increase in access to safely managed sanitation facilities".

    In Roksana Khatun’s (pictured left) community, there used to be one toilet for twelve families. The queue started before sunrise.

    “Everyone was in a rush, everyone had to go to work. There were days when local people quarrelled with each other,” says Roksana, 35, who has been an operator at Fakir Fashion for six years.

    The one toilet was also dirty and had open drains, putting it out of use in the rainy season. “We did not have any running water, nor did we have any separate bathing space for girls,” says Roksana.

    But two years ago, things started to change. “Toilets have been built in our community. For the first time in our locality, we are now getting 24-hour running water. We can go to the toilet without any queue, and we no longer see anyone fighting for water.”

    Roksana’s health is much better, and she no longer visits the doctor every month. Her performance at work has improved, too, and she is part of a group of community members who take turns to manage and clean the community toilet.

    “Our lives have transformed for the better,” she says.  

    Both the apparel sector in Bangladesh and the leather industry in India have vested interests in ensuring long-term sustainable access to water resources for overall business resilience.  

    Riaz works at the Superhouse tannery in Unnao, Uttar Pradesh, India.

    Riaz works at the Superhouse tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

    Riaz works at the Superhouse tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

    While companies must ensure water is available for production processes, they must also respect the human rights to water and sanitation and make sure employees have access to safely managed WASH facilities – particularly those that are climate resilient – where they work and live. 

    This not only ensures their good health and wellbeing, but also has benefits for the performance and success of the business by boosting staff motivation and productivity, and reducing medical and sick pay costs. 

    Roksana Khatun and Renu Akter use the new water facilities in the neighbourhood of Dahargoan, near to the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Roksana Khatun and Renu Akter use the new water facilities in the neighbourhood of Dahargoan, near to the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Everyone, everywhere has a human right to water and sanitation – at home, in their community and at work.

    Our research in Bangladesh’s ready-made garment factories, in India’s tanneries and in their employees' communities shows that investment in these facilities should not be seen as another costly business expense or act of philanthropy or corporate social responsibility, but as a core business priority with a ripple effect far beyond the bottom line.  

    If businesses, governments and civil society work together, we can fulfil the Sustainable Development Goals and achieve 100% access to safe and sustainable WASH by 2030.  

     To build a strong business, take the following actions: 

    • Make informed WASH investments in the workplace, supply chains and communities.   
    • Seek expert advice and work with an implementing partner to learn how your organisation can benefit from WASH intervention.  
    • Draw on best practice from WASH4WORK and the WASH community.  
    • Understand the private sector’s role in managing and mitigating social, economic and environmental risks.   
    • Make sustainable WASH a unique selling point of your business.  

    To learn more about the outcomes of our research in the apparel and leather sectors, and find out how your company could benefit from WASH investment, visit wateraid.org/boosting-business or contact [email protected] 

    Both the apparel sector in Bangladesh and the leather industry in India have vested interests in ensuring long-term sustainable access to water resources for overall business resilience.  

    Riaz works at the Superhouse tannery in Unnao, Uttar Pradesh, India.

    Riaz works at the Superhouse tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

    Riaz works at the Superhouse tannery in Unnao, Uttar Pradesh, India. (Image: WaterAid/Anindito Mukherjee)

    While companies must ensure water is available for production processes, they must also respect the human rights to water and sanitation and make sure employees have access to safely managed WASH facilities – particularly those that are climate resilient – where they work and live. 

    This not only ensures their good health and wellbeing, but also has benefits for the performance and success of the business by boosting staff motivation and productivity, and reducing medical and sick pay costs. 

    Roksana Khatun and Renu Akter use the new water facilities in the neighbourhood of Dahargoan, near to the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Roksana Khatun and Renu Akter use the new water facilities in the neighbourhood of Dahargoan, near to the Fakir Fashion factory in Narayanganj, Bangladesh. (Image: WaterAid/Fabeha Monir)

    Everyone, everywhere has a human right to water and sanitation – at home, in their community and at work.

    Our research in Bangladesh’s ready-made garment factories, in India’s tanneries and in their employees' communities shows that investment in these facilities should not be seen as another costly business expense or act of philanthropy or corporate social responsibility, but as a core business priority with a ripple effect far beyond the bottom line.  

    If businesses, governments and civil society work together, we can fulfil the Sustainable Development Goals and achieve 100% access to safe and sustainable WASH by 2030.  

     To build a strong business, take the following actions: 

    • Make informed WASH investments in the workplace, supply chains and communities.   
    • Seek expert advice and work with an implementing partner to learn how your organisation can benefit from WASH intervention.  
    • Draw on best practice from WASH4WORK and the WASH community.  
    • Understand the private sector’s role in managing and mitigating social, economic and environmental risks.   
    • Make sustainable WASH a unique selling point of your business.  

    To learn more about the outcomes of our research in the apparel and leather sectors, and find out how your company could benefit from WASH investment, visit wateraid.org/boosting-business or contact [email protected]